We offer a wide range of shared and dedicated Magento Hosting options in Australia and the United States to suit your hosting requirements. If your Magento store resource and data demands are greater than our standard Magento Hosting plans, then we can offer a higher grade, perhaps dedicated Magento hosting plan to suite your requirements. We offer specialized and dedicated Magento server options to suit all our client’s individual hosting requirements.
General Magento Commerce application level support is offered free as part of our standard hosting packages and agreements. The support offered pertains to general Magento trouble shooting, Magento hosting and other general Magento application related technical issues and system operation.
Our support services offered with our hosting packages guarantees that ECSSO trouble shoot and fix any such issues that may arise or otherwise provide feedback on the best possible alternatives and options available to help address and solve the issues to ensure maximum service response time.
Support Service Includes;
• Online project management and support tool access and utilization.
• Chat support through Skype upon request.
• Access to project manager and co-coordinator who will also oversee and handle support requests made.
• 10% discount on Magento website version upgrades.
If you are experiencing performance and services related issues with your current Magento hosting arrangement or would like to learn more about our Magento hosting services please contact us today.